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Privacy Policy and Terms of Service

DON Services, Inc. (“DON”) owns and operates the donservices.org (the “Site”) site.  Protecting your privacy when you visit and interact with the Site and/or enroll in our Short Message Service (SMS) text message service (the “SMS Program”).  The purpose of this Privacy Policy and Terms of Service (the “Policy”) is to provide you information on how DON collects, uses, discloses, and protects Personal Information (defined below) of individuals who access or use the Site and who enroll in our SMS Program.

 

Terms of Use

By accessing or using the Site and by enrolling in our SMS Program, you agree to be bound by the terms and conditions of this Privacy Policy (the “Policy”).  If you do not agree to be so bound, you are not authorized to use the Site or to enroll in the SMS Program. We may revise and update these terms and conditions at any time. Your continued use of this website means that you accept these revisions and updates.

Collection and Use of Personal Information

Personal Information for purposes of this Policy means any information that identifies, relates to, describes, or can otherwise be used to identify you directly or indirectly, including but not limited to, name, address, phone number, mobile phone number, email address, age, etc…  Personal Information may also include (to the extent such information can be used to identify, contact or be associated with you), your IP address, location, device, and online activities while visiting the Site, including what webpage and/or videos or other Site content you viewed while visiting our Site.

 

DON Services may use your Personal Information for one or more of the following purposes, in each case only to the extent permitted by applicable law:  communications and customer support; personalization of user experience; deliver services through the Site or SMS Program; schedule/administer meetings and events; for analytics and research for Site and general content improvement purposes, for security and fraud prevention; to comply with applicable laws, regulations and legal processes and to respond to lawful requests and orders from governmental or regulatory authorities; to exercise DON’s legal rights; to send you DON newsletters and other alerts or updates; and to perform internal operations, including by not limited to maintaining the Site and SMS Program, conducting fraud prevention, providing IT support and/or troubleshooting computer viruses or other harmful elements, running our day-to-day business operations, facilitating corporate or other business transactions, retaining and/or archiving data collected from our Site and SMS Program, and conducting data analytics on web visitor interactions with the Site and on users of the SMS Program. 

 

DON does not sell or share your Personal Information with third parties for their own marketing purposes, but we may share your information with third-party service providers who help deliver emails or text messages on our behalf, such as SMS/text message gateway providers, email providers, mobile phone or wireless carriers, and customer support vendors, provided that such third parties are contractually obligated to keep your information secure and only use it to provide services for or on behalf of DON. 

 

DON will disclose your Personal Information with its IT and data storage service providers to maintain the Site and retain any data contained from the Site.  In addition to your Personal Information, DON will disclose your mobile phone number to those certain DON staff members necessary to effectuate your enrollment and ongoing participation in the SMS Program.  If you sign up for DON related events, we may share your Personal Information with our service providers for purposes of facilitating the event.  DON will disclose your Personal Information if it reasonably believes it is required to do so by law or in cooperation with a governmental or law enforcement investigation.  DON may also disclose Personal Information to avoid imminent physical harm to any person or harm to any DON property.  DON may disclose Personal Information to a third party in the event of a corporate transaction, such as a merger, acquisition or affiliation involving DON.

 

SMS Program Terms & Conditions

DON offers the option for certain individuals to enroll in the SMS Program to receive certain employment related information, including, but not limited to, the call-in time and date for required Awake and Alert checks, appointment reminders, and employment notifications.  Message and data rates may apply.  To opt out at any time, text STOP.  For assistance, text HELP or visit the Site at www.donservices.org.  Visit [URL for this policy] for Privacy Policy and Terms of Service.  SMS Program opt-in will not be shared with any third parties or affiliates. 

 

By enrolling in the SMS Program from a web form or other medium, you are agreeing to receive text messages from DON.  This includes text messages for conversations between employees, and external conversations.  Message frequency varies.  Message and data rates may apply.  By enrolling in the SMS Program you agree to receive Awake and Alert checks through your mobile phone and further agree to notify DON if/when your mobile phone number changes. 

 

Proprietary Rights

This website including all photos, illustrations, text, graphics and other content, is protected by copyright. Some or all of the content accessed through this website is also protected by copyright. Title to the content contained on, or accessible through, this website remains with us, our licensors and others. Any unauthorized use, including misuse, by you of this website or information or other content accessible through this website is a breach of these terms and conditions and may violate copyright, trademark and other laws and may infringe on the rights of third parties.

 

Restriction on Use of Contents

Except as otherwise provided, the Contents of this Web site shall not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior permission of DON Services To use any parts of the Contents of this Web site, the user must seek permission in writing, stating the Contents for use; intent of use; manner of use; time frame of use and identity of the user. DON Services reserves the right to refuse permission without declaring reason(s); and/or if information submitted by user is deemed insufficient.


Modification of any of the Contents or use of the Contents for any other purpose will be a violation of DON Services copyright and other intellectual property rights. Graphics and images on this Web site are protected by copyright and may not be reproduced or appropriated in any manner without written permission of DON Services.


Provided permission is expressly granted by DON Services, the Contents are available if: – (a) due acknowledgement is given to “DON Services”, citing the sources for the relevant data extracted. (b) the Contents are used for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (c) no alterations, additions or modifications of the Contents are made in any way.


Any request to reproduce the Contents from this Web Site for publication or commercial use should be addressed to:
DON Services
101 S. Mercer Street
Suite 210
New Castle, PA 16101
Tel : (724) 652-5144
Fax : (724) 652-5158

Disclaimer of Warranties and Liability

The Contents of this Web site are provided on an “as is” basis without warranties of any kind. To the fullest extent permitted by law, DON Services does not warrant and hereby disclaims any warranty: (a) as to the accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of the Contents of this Web site; (b) that the Contents available through this Web site or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Web site and the server is and will be free of all viruses and/or other harmful elements.


DON Services shall also not be liable for any damage or loss of any kind caused as a result (direct or indirect) of the use of the Web site, including but not limited to any damage or loss suffered as a result of reliance on the Contents contained in or available from the Web site.

Links from this Web site to other Web sites.


This Web site contains hyperlinks to Web sites which are not maintained by DON Services. DON Services is not responsible for the contents of those Web sites and shall not be liable for any damages or loss arising from access to those Web sites. Use of the hyperlinks and access to such Web sites are entirely at your own risk.


Hyperlinks to other Web sites are provided as a convenience to the user. Under no circumstances shall DON Services Inc. be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on Web sites to which this Web site is linked.

Governing Law

These Terms of Use shall be governed and construed in accordance with laws of the Commonwealth of Pennsylvania.

Privacy and Security

We respect your personal privacy. We will never share any of your personally identifying information (such as your name, street address, etc.) with any third party. However, we may use aggregate information we obtain about the users of this website to help monitor site usage and user traffic patterns and for editorial purposes to help us develop and design products and services which will appeal to our users.


For security purposes and to ensure that this service remains available to all users, our Web site also employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.


Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and The National Information Infrastructure Protection Act of 1996.

Liability

All information contained on or accessible through this website is provided to you on an “as is” basis; we do not warrant that it is accurate, complete, current or reliable. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABLILITY, FITNESS FOR PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS. IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE) ARISING FROM THE USE OF OR INABILITY TO USE THIS INFORMATION, WHETHER BASED ON WARRANTY, TORT, CONTRACT OR ANY OTHER LEGAL THEORY, WHETHER BASED ON CLAIMS OF PERSONAL INJURY, WRONGFUL DEATH, LOST PROFITS, COMMUNICATIONS/TRANSMISSIONS ERRORS, MACHINE ERRORS, OMISSIONS, DELAYS, INTERRUPTIONS OR LOSSES, INCLUDING LOSS OR CORRUPTION OF DATA OR PRESENCE OF VIRUSES OR OTHER MALICIOUS CODE IN FILES AVAILABLE FOR DOWNLOADING AND REGARDLESS OF WHETHER WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. We will also not be liable to you for any damages caused by a force majeure event, which includes, but is not limited to, any acts of God, acts of a public enemy, acts of the federal, state or local government in either its sovereign or contractual capacity, insurrection, civil disturbance, fires, epidemics, quarantine restrictions, strikes, labor disputes, acts or omissions of carriers, transmitters, cable, satellite and telephone services and providers, internet providers and servicers, vandals and hackers.

If you respond to an online request for personal information

Generally, the information requested by DON Services will be used to respond to your inquiry or to provide you with the service associated with the request. However, when this information is requested, the reasons for collecting it with a description of DON Services’ intended use of the information will be fully described in a customized “Privacy Notice.” This Privacy Notice will either appear on the Web page collecting the information or be accessible through a link prominently displayed in the navigation menus of the Web site.

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